Amazon Vendor Central Management

Vendor Central managed with your margins in mind

Selling to Amazon as a vendor brings big volume and less control. Purchase orders swing, chargebacks pile up and annual terms negotiations shape your profits for a year. We run daily operations, dispute what can be disputed and prepare you for each negotiation.

Request a free audit

Talk to a specialist

What’s included

First-party Vendor Central operations, negotiations and catalog support.

Purchase orders and fill rates managed

Chargebacks and shortages disputed

Preparation for annual terms negotiations

Before we change anything, we record where things stand today, so you can judge the work against a real starting point.

Amazon Vendor Central Management

Manage & Scale overviewExample view

Account healthHealthy

Open cases2

Reimbursement claimsFiled weekly

Stock cover7 weeks

Next inbound shipmentPreparing

Suppressed listing fixed and back on sale.

Purchase orders

Orders confirmed accurately and on time to protect fill rates.

Chargeback disputes

Shortages and compliance charges reviewed and contested where wrong.

Terms negotiation

Data and arguments prepared for your annual vendor terms discussion.

Catalog control

Item setup, content and cost changes submitted correctly.

Retail advertising

Sponsored Ads and DSP managed for vendor brands.

Retail analytics

Vendor reports read for sell-through, margin and lost sales.

How it works

Four steps, and you get something in writing after each one

The daily running of your account, stock and catalog, handled by people who answer to you every week.

It starts with a free audit. Within 48 hours you receive a short list of what to fix first. It is yours to keep, whether or not we work together.

Account check-up

Health metrics, stock levels, fees and catalog errors are reviewed so we know where things stand.

Check-up summary

Agree the rhythm

We set who does what, how fast we respond and which numbers we report on.

Working agreement

Day-to-day running

Cases, listing fixes, shipments and policy issues are handled as they come in.

Activity log

Monthly look ahead

Each month we review what grew, what stalled and what to try next.

Next-month plan

Working with Xerculis

Amazon Vendor Central Management is never handled in isolation

The same team also sees your listings, ads, stock and other channels. A change in one place is checked against the others before it goes live, so the pieces of your business support each other.

What you can expect from us

A named contact

One person who knows your account and answers your questions.

A weekly summary

Short, written and focused on decisions, not screenshots.

A shared change log

Every edit and campaign change, dated and explained.

Your accounts stay yours

We work through user permissions; you keep full ownership.

Every change written down

A shared log records what we changed, when and why, so nothing happens behind your back.

Specialists who talk to each other

Listings, ads, creative and operations people work from the same plan.

Reports you can read in five minutes

What moved, what we think caused it and what we will do next.

Frequently asked questions

Should we sell as a vendor or a seller?

Each has trade-offs on control, margin and workload. Many brands use both. We can help you choose the right mix.

Can you reduce our chargebacks?

Usually. We find the root causes, fix the process and dispute charges that should not have been applied.

Do you join negotiation calls?

We can prepare you and, if you wish, attend calls alongside your team.

What does it cost?

It depends on the size of your catalog, the channels involved and how much of the work you want us to take on. After the free audit you get a written quote, either as a monthly plan or a one-off project price.

Do we have to sign a long contract?

No. Monthly plans can be cancelled with notice, and one-off projects are priced and agreed before work begins.

Want your Amazon account off your plate?

Send us a link to your store or shop. Within 48 hours a specialist replies with a short list of what to fix first. It costs nothing and commits you to nothing.

Request your free audit

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